Your privacy and data

This Privacy Policy explains how AllCertsPractice collects, uses, stores, and protects information when you use our website and certification practice platform.

1. Information we collect

We may collect account information such as your name, email address, login details, subscription status, practice history, scores, progress, support requests, and technical information about your browser or device.

2. How we use information

We use information to provide and secure the platform, authenticate users, process subscriptions, save exam progress, improve the service, respond to support requests, prevent abuse, and communicate important service-related updates.

3. Authentication and database services

AllCertsPractice may use third-party service providers, including Supabase, to support authentication, database storage, and application functionality. These providers process information according to their own privacy and security practices.

4. Payments

Payments may be processed by third-party payment providers such as PayPal. AllCertsPractice does not receive or store your full payment card details. Payment providers may collect information needed to complete transactions and prevent fraud.

5. Cookies and similar technologies

We may use cookies and similar technologies for essential login functionality, session management, security, analytics, and user preferences. More information is available in our Cookie Policy.

6. Data sharing

We do not sell personal information. We may share information with service providers that help operate the platform, when required by law, to protect users and the service, or as part of a business transfer.

7. Data retention

We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

8. Data security

We use reasonable technical and organizational safeguards to protect information. No online service can guarantee absolute security, so users should also protect their account credentials.

9. Your choices

You may contact us to request access, correction, or deletion of your personal information, subject to applicable law and legitimate retention requirements.

10. Children's privacy

AllCertsPractice is not intended for children under the minimum age required to consent to online services in their location.

11. International users

Your information may be processed in countries where our service providers operate. Data protection laws may differ from those in your country.

12. Changes to this policy

We may update this Privacy Policy as the platform changes. The updated date at the top of this page will show when revisions were made.

13. Contact

Questions about this Privacy Policy may be sent to support@allcertspractice.com.